Audi Dealerships Rated Highest in Service Department Satisfaction | Rochester Audi

In the 2016 J.D. Power U.S. Customer Service Index Study, Audi dealerships rated highest among luxury brands.

This study measures customer satisfaction with maintenance or repair work performed by service departments at franchised dealerships. The study measures the satisfaction of more than 72,000 owners and lessees of vehicles between one and five years old.

Ratings take into account several factors, including:

  • Timeliness of service

  • How well the customer is treated by the service adviser

  • Layout of the facility

  • Ease of drop-off and pickup

  • Fairness of charges

  • Quality of service

The highest possible score on the rating system is a 1,000. Audi scored 874, taking the top spot from last year’s luxury winner, Jaguar.


For incredible Audi service in Rochester, MN, trust Rochester Audi at Park Place Motors. Our certified Audi technicians know and love Audis and will always take excellent care of your vehicle and treat you with the respect you deserve.

If you need to schedule a service appointment with us, you can do so on our website using the Service Request portal. If you would prefer to schedule your appointment with one of our friendly team members, you can call our service department at 888-691-1385.

Not sure when your Audi is ready for a check-up? Visit Audi’s maintenance website to get the recommended maintenance schedule for your car’s model and year.

To save on your Audi’s service, check out our Service Specials for the most up-to-date savings.

Our service department is open from 7am-6pm Monday-Friday.

Come see us at Rochester Audi and find out why so many people trust us for all of their car needs!

Browse our New & Pre-Owned Inventory

If you have questions about Rochester Audi or our inventory, you can contact us here and we will contact you. Rochester Audi proudly serves the areas of Elgin, Rochester, Minneapolis-St. Paul, Plainview, Chatfield and Dodge Center.

2720 Highway 52

Rochester, MN 55901

(888) 484-8804
Categories: Service, News
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